Frequently Asked Questions About Shalom House

Our focus is on bringing restoration to the lives of men, women and families in our community. We offer a holistic rehabilitation program while ensuring that our residents function actively within the community. Our program is practical and hands on.

We offer our services to anyone with a life-controlling issue, whether it be an addiction to substances such as drugs and alcohol or people with anxiety, fear or emotional trauma. At Shalom House our residents always come first in the service we provide, we do whatever we can to provide a safe place for them to do what they need to do.

Read this website and call our team on 0488 661 725. Do not call on behalf of someone else. The person needing the help must be the person to make the call. The person needing help must also read the information on this website, as they will be asked questions to make sure they have read the website.

Each resident is different and may need a certain amount of time to make the change a permanent one. We ask that every resident commits to a minimum of a 12-month stay. This could vary, shorter or longer. We do not believe that effective change can be done in a short time. The question to ask is – how long does it take to restore a person’s life and to make that restoration permanent? You can’t change 20 years of drug abuse in three months.

No, there is no waiting list.

Try again… And again… You must show that you are serious and want to change and be persistent. Make sure you follow up your phone call if you don’t get an answer, with a text message each time. We accept one in every twenty applicants even though we have beds available. We are not interested in filling beds, we are interested in changing lives and we save those beds for those who are serious about wanting to change. If you are not 150% serious about changing your life, we suggest you try somewhere else.

We have a GP and a clinical psychologist who assist us in making decisions on what medications, if any, are necessary. We allow medications that assist in physical issues e.g. heart medication, blood pressure and Ventolin. We also allow anti-psych medications as prescribed by the psychiatrist, however, as we do work alongside the psychiatrist to help reduce or adjust the dosage to the best possible level and medication type; always in the best interests of the resident. Most antidepressants, Benzodiazepines, etc., are used to mask over deeper issues that the individual is unwilling or unable to deal with. We want to see the issues so that they can be dealt with once and for all. People with addictive personalities will often go from an illegal drug to a legal one and the cycle continues through the ups and downs of a drug-addicted life. Our standard procedure is no medications at all, as drug addiction is often the main cause of most mental, emotional and physical issues. Stop the drug, deal with the issues.

Unless it is an extreme case (e.g. 50-year-old alcoholic with severe tremors) it is a case of sweat it out, cold turkey. Every resident we have ever taken into our program has gone through this process and made it out the other side, so can you, under supervision of course.

Absolutely not. We have a strict no smoking policy and an effective method of kicking the habit – cold turkey.

We are here to restore the lives of men, women and families. We work very closely with the families of our residents to restore and rebuild all relationships. We love to see fathers and mothers reunited with their children. We often have to say that for a short period of time there is no contact so that the individual has time to work on themselves before reuniting with family; every case is different. Most of the time it is no longer than a few weeks. Saturday night is Family Night, where families can come and share in the community and have a meal with us. Check out our EVENTS PAGE for more details. We usually ask that non-serious romantic relationships are put on hold or stopped before entering our program. The resident needs to be focused on their recovery. It is a long and hard road to travel and often these relationships can derail a person, but as we said – each case is different.


Sorry, no pets.

NO. We do not accept any new resident as part of a bail program or an early release program. Call us the day that you are released and we will attempt to assist you.

No. We need the person needing the help to be the one to make the call. We won’t accept a referral from your doctor or community corrections officer.

Take the First Step

Are you or someone you care about grappling with addiction or life-controlling issues?

Please explore the resources on this site thoroughly before reaching out for assistance. If someone you love is facing addiction, discover effective ways to guide them toward the path of positive change. Together, we can embark on a transformative journey towards a healthier and more fulfilling life.